Tailored project assistance according to our customer's requirement, from managing of whole project timeline, project coordination works with other vendors for new setup/installation site, relocation of office premise and IT technology consultancy works and system implementation & follow-up.
Business Technology (IT Strategy & Organization)
We help clients develop IT strategies that are tightly aligned to business goals and corporate priorities and to design organization and governance approaches to deliver the highest value.
Based on our business experienc and industry benchmark, we help defined both what the objectives and criteria for an IT strategy should be, but also what supporting enablers like processes, organization, and governance should look like.
IT strategy
Our consultants bring a deep understanding of the client's industry, technology trends, and business needs to help develop an IT strategy that will support and enable the broader business goals. These strategies draw heavily on our experience in helping clients redesign IT functions such as application development, infrastructure, sourcing, or lean IT, and on our knowledge of business strategy and sector dynamics.
IT organization
Successfully implementing an IT strategy requires an organization and governance model tailored to the IT strategy. We help support IT strategy execution by designing the right models, decision-making processes, incentives and metrics.
Business Process Re-engineering (Business Review)
Business process re-engineering is a business management strategy, originally pioneered in the early 1990s, focusing on the analysis and design of workflows and processes within an organization. BPR aimed to help organizations fundamentally rethink how they do their work in order to dramatically improve customer service, cut operational costs and stay competitive.
BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. Business process is a set of logically related tasks performed to achieve a defined business outcome. Re-engineering emphasized a holistic focus on business objectives and how processes related to them, encouraging full-scale recreation of processes rather than iterative optimization of subprocesses. Business process re-engineering is also known as business process redesign, business transformation, or business process change management.
Engage our professional services in any of the following areas:
Business Development (marketing, internet marketing, lead generation, sales conversion)
Business Strategy & Structure (the business model - financial and organisational, direction and action plans, goals and milestones, exit strategy), and
Business Systemisation (time management, automation, processes and workflow, team delegation and leadership, reporting)."
Business Development: It is critical to the success of your creative business that you continually work to increase the number of prospects, leads, opportunities and sales. You have to keep filling up the funnel with either new opportunites or existing customers. If you stand still in your marketing someone else will take your place and your customer base will deminish over time. With our help your can bring a fresh set of eyes to your sales and marketing process. Helping you to develop strategies and tactics that will differentiate you from the competition and fill up your sales pipeline.
Business Strategy & Structure is usually a grey area in a creative business. We understand that setting up an organisation structure with defined roles and responsibilities is not the most exciting thing to spend your time doing. It does however lead to improved results when people are able to be held accountable for tasks within the business. Figuring out who is taking care of the finances and who is looking after the sales pipeline, setting up some goals and then recording and reporting on this can have a massive positive effect on results.
Business Systemization. Automating certain aspects of your pride and joy (your business) can have a dramatic effect on the amount of time that you then have to be creative. Figuring out how to get you more automated, organized and having more time to design is what we do best.
Marketing & Sales (Sales & Channel Management)
Helping clients completely transform their go-to-market model and sales organization by boosting growth, reducing costs, and building best-in-class capabilities.
Our approach extends from quick targeted interventions that unlock value (e.g., improving a client’s key-account management program) to more holistic sales transformations focused on architecture, execution, and skill-building opportunities across the client's entire go-to-market model:
Optimize return on sales investments
Cutting sales costs without losing revenue is both art and science. Our collaborative approach helps companies gain transparency on the performance of their route-to-market mix while identifying potential improvement areas and concrete ways to achieve them, such as creating lean back-office sales operations.
Find and capture pockets of “granular growth”
Nearly every company with a dispersed customer base and a large number of sales transactions has considerable opportunity for organic growth if it looks at the right level of granularity. We help companies take a fine-grained view by geography, industry segment, and offerings to find the hidden pockets of growth—including often overlooked small and medium-sized business segments—and then tailor the strategies and approaches needed to capture them.
Align sales channels in a multichannel environment
Customers are increasingly moving across all channels to get what they want. Some of them demand increased services for certain transactions while others prefer low-touch, 24/7 interactions. We help companies form effective selling strategies in all channels from key-account management to digital sales to indirect channel partners. Clients base these strategies on precise assessments of channel performance, channel economics, and customer preferences.
Building the high-performing sales force
Today’s big company sales organizations often consist of thousands of people spread across vast geographies. To boost the effectiveness of these far-flung organizations, we help build necessary skills in the organization by providing innovative, hands-on programs that include performance dialogues, train-the-trainer capability building, and a “field and forum” approach for sales managers that combines classroom and on-the-job learning. This component is critical in achieving sustained improvement.
Working with clients to build capabilities that help them grow and sustain high-performing organizations.
Our experience conducting complex marketing and sales transformations helps clients get things in the right order, fund the project as they go along, and build the capabilities they need in a coordinated and sustainable way. Our rigorous analysis is grounded in detailed performance metrics that link back to the company’s financial and management system. We collaborate with clients in four primary ways:
Clarifying the role of marketing and sales
We determine what role marketing and sales plays within the organization before helping evaluate how best to link it with other areas of the business to achieve strategic goals. After assessing which of the company’s activities should be “housed” in the marketing group—and which elsewhere—we help define the CMO and other key roles accordingly.
Taking marketing "beyond the marketers"
We work with clients to energize the entire organization—from finance to operations—to engage their customers across proliferating media and interactive channels within the rapid time cycles digital media demands.
Designing the optimal organizational model for marketing
We help companies design and structure their marketing organizations to best support the strategic objectives of the business as a whole. We enable better efficiency and performance by identifying and either repurposing or discarding less essential activities. Collaborating with our clients, we help build clear understanding of what marketing “owns”—and which activities reside elsewhere in the business.
Building capabilities for performance
We help clients build institutional skills grounded in the right behavioral, management, and technical systems, and help drive change at the front line, working collaboratively at all levels and across all functions of the organization, including more traditionally skeptical constituencies, such as front-line sales.